=== Smartsupp Live Chat ===
Contributors: smartsupp, marekgach
Donate link:
Tags: Smartsupp, chat, live chat, online chat, messaging, B2B SaaS, support chat, web chat, free live chat, chat for web, chat online, chat software, free chat, jivochat, jivosite, live chat, live chat inc, live support, live web chat, livechat, olark, online chat, online support, snapengage, wordpress chat, wordpress live chat, Zopim, Tawk.to, Tidio, Tidio chat, Crisp, Crisp chat, Drift, Smartsupp, Smartsup, Smartsapp, Boldchat, Live person, pure chat, chatra, userlike, liveagent, helpcrunch
Requires at least: 3.0
Tested up to: 5.2
Requires PHP: 5.3
Stable tag: 3.4
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html

Live chat suited for your WordPress website. Start a personal conversation with your visitors and turn them into happy customers.

== Description ==

Smartsupp live chat enables you to start a personal conversation with your visitors and turn them into happy customers. Choose one of the most popular chat solutions in Europe, used by 283 000 websites.

See detailed visitor info in powerful web dashboard. Chat with customers on the go in our mobile apps for both iOS and Android. Engage visitors using automatic messages. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.

Your customers are browsing your website right now. **Create a free account** and start chatting with them today.

**Key features**

* Customizable chat box
* Customer satisfaction rating
* Automatic messages
* Mobile apps
* Shortcuts (canned responses)
* Detailed statistics
* Easy integration with WordPress
* Visitor recording (session replay)
* Online support in 7 languages
* Detailed customer info integration with WooCommerce

**Pricing**

* Free package : free forever for 3 agents
* Premium packages starting at 10 EUR / month / agent

Find more details about Smartsupp and our pricing on [www.smartsupp.com](https://www.smartsupp.com).

**Smartsupp is available in following languages**

* English
* Čeština
* Deutsch
* Español
* Français
* Italiano
* Magyar
* Nederlands
* Polski
* Português (BR)

If you need help please feel free to contact us at support@smartsupp.com.

== Installation ==

= Requires: =
WordPress 3.0 or higher, PHP at least 5.3.2

= Instalation steps =
1. Install Smartsupp plugin in WordPress and activate it.
2. Login to Smartsupp or create new account in plugin settings.
3. Now Smartsupp chat is visible on your website. Sign in to Smartsupp dashboard and start chatting with your visitors.

= Installation tutorial with screenshots: =
https://www.smartsupp.com/help/wordpress/

== Frequently Asked Questions ==

== Screenshots ==

1. Smartsupp Dashboard
2. Chat window - visible to customers
3. Chat administration - visible to chat operators
4. Mobile application

== Changelog ==

= 3.4 =
* Changes in readme
* improved country and language tracking during registration
* composer update

= 3.3 =
* Changes to create SmartSupp account process

= 3.2 =
* Fixed bug when SCRIPT tags are inserted into optional code text area
* Some minor text changes

= 3.1 =
* Fixed bug on some installations with WooCommerce
* Fixed bug with custom templates not showing styles

= 3.0 =
* Refactored plugin design

= 2.8 =
* Fixed some PHP warnings

= 2.7 =
* Updated dependencies
* Fixed problem with some non-ASCII letters used in strings

= 2.6 =
* PHP version check. At least PHP 5.3 is required during plugin activation.
* WordPress version check for at least version 3.1
* Removed some PHP warnings

= 2.5 =
* settings page changes

= 2.4 =
* version fix

= 2.3 =
* Some default parameters are not set
* Possibility to enter custom parameters for chat

= 2.2 =
* Some language changes

= 2.1 =
* fixed error in rendering

= 2.0 =
* Plugin is using now smartsupp/chat-code-generator (https://github.com/smartsupp/chat-code-generator)

= 0.1 =
* Inital version of the Plugin